02 — Operate

Managed AI Operations — We Run Your AI the Way an MSP Runs Infrastructure

Copilot seats nobody governs. Automations nobody monitors. AI spend nobody can report to the board. Managed AI Operations puts one accountable partner over your entire AI estate: administration, security, governance, workflow operations, and a monthly report your CFO will actually read.

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What's inside every bundle

Platform administration and license governance across Copilot, Gemini, Claude, and line-of-business AI.

AI security posture monitoring and shadow-AI discovery.

A managed portfolio of automation workflows — each documented, monitored, and owned.

Policy lifecycle and an AI risk register kept current, reviewed at every QBR.

Usage, adoption, and ROI reporting monthly.

A standing steering cadence with your leadership — all delivered remotely.

Bundles

Foundation

$10,000/mo

25–150 EMPLOYEES

Platform administration, license governance, security posture monitoring, a starter workflow portfolio, and the monthly report.

Professional

$15,000/mo

150–500 EMPLOYEES

Everything in Foundation, plus a full governance program, an expanded workflow portfolio, and embedded advisory in your leadership cadence.

Executive

$22,500/mo

500–1,000 OR REGULATED

Everything in Professional, plus the Fractional AI Officer seat and board-level reporting. One partner, both layers.

Add-on modules — compliance frameworks, custom agents, training programs — are line-itemed on the pricing page. Every bundle: 12-month initial term, written change orders, no per-seat pricing, ever.

The math your CFO will do anyway

A full-time AI leader runs $300K–$550K+ per year fully loaded — before they hire the team they'll need. A ProIncident bundle delivers governed, operated, reported AI for roughly a third of one salary, with two decades of infrastructure operations behind it.

Common questions

Do we have to start with an assessment?

Yes — every operations engagement begins with a score. The assessment builds the baseline, the risk register, and the roadmap that operations then executes. It's what makes the monthly report meaningful.

What platforms do you manage?

Microsoft 365 Copilot, Google Gemini, Anthropic Claude, OpenAI, and the AI features inside your line-of-business systems — plus the automation platforms (Power Automate, Copilot Studio, and stack-appropriate alternatives) your workflows run on.

What does the monthly report cover?

Usage and adoption by team, workflow health and ROI, AI security posture, license spend, and risk register status — one scorecard your leadership can read in ten minutes.

Can we cancel?

Bundles carry a 12-month initial term with written change orders for scope changes — scope moves, price doesn't. After the initial term, agreements renew annually.

Start with the assessment