PRICING & SCOPE

Know what you are paying for.

Fully Managed IT engagements start at $2,500/month. Pricing reflects the people, locations, technology and responsibility involved in supporting your business through an ongoing managed relationship.

Fully Managed IT

Engagements start at $2,500/month

Fully Managed IT is our primary service for Houston-area businesses with 10–150 users. Cybersecurity and baseline AI governance are included in the standard managed service. Standard Microsoft 365 administration is included; advanced requirements may need additional scope.

The conversation starts with your business: where people work, which systems they depend on and what needs attention. Additional locations, operational complexity and planned changes help define the responsibility behind the price.

Understand what the proposal covers

A price becomes useful when you can see the work behind it. Compare the people, systems and locations covered, as well as the support and ongoing management responsibilities.

Ask about:

  • Included licenses and third-party costs
  • Advanced Microsoft 365 or cloud requirements
  • Projects, office moves and migrations
  • Agreement terms and early-termination provisions
  • How additional work is identified and priced

A single per-user or per-device rate can hide important differences in scope. ProIncident pricing reflects your locations, managed users, technology and material complexity. The proposal should give those responsibilities a clear commercial context.

AI Adoption

AI Adoption Review — $3,500*

Explore a practical AI opportunity within or toward an ongoing managed relationship.

AI Launch — $7,500+*

Take one clearly defined business use case from idea to working production use.

Managed AI — $2,500+/month*

Ongoing support, governance and improvement for up to 3 standard workflows.

*Software licenses, cloud usage, and other third-party charges are additional unless expressly included in your proposal.

Managed AI can be an independent recurring relationship. You can work with ProIncident on agreed AI workflows while keeping your existing IT arrangements. AI Adoption Review and AI Launch are steps within that longer-term approach.

Start with the business you need supported

Tell us your user count, locations, main systems and what you want to change about the way technology is managed. Include planned moves, growth or significant system changes that could affect the work.

That gives the pricing conversation a practical starting point. We can discuss the responsibilities your business needs and the scope of a relationship that supports them.

Frequently asked questions

Is pricing based only on the number of users?

No. Pricing reflects locations, managed users, technology and material complexity. User count is part of understanding the business and the responsibility involved.

Are advanced Microsoft 365 requirements included?

Standard administration is included. Advanced requirements may need additional scope, and the commercial discussion addresses licensing and third-party costs.

How are projects handled?

Projects are available to active managed clients within the scope of their ongoing relationship. Discuss the planned work alongside the recurring service so the responsibilities and costs are clear.

Looking for a technology partner who takes responsibility?

Tell us what your business needs managed. We can discuss the scope behind the starting price and the questions that matter when comparing proposals.

Managed IT. Cybersecurity. AI Adoption. One accountable technology relationship.