ProIncident provides Fully Managed IT for Katy-area businesses with 10–150 users. We support your people and manage the technology behind their work, with cybersecurity, Microsoft 365 administration and planning in one ongoing relationship.
A useful IT relationship should make work easier for the people running the business. You should be able to explain the outcome you need, understand the next step and know who is coordinating it.
ProIncident brings the personal service of a smaller provider together with a managed team’s structure and accountability. When an issue involves several vendors, we stay involved and coordinate the people needed to resolve it. For clients with a dedicated ProIncident team member, direct calls, emails and texts reach someone who knows their business.
Fully Managed IT covers everyday employee help, account access, onboarding and offboarding, monitoring, maintenance and cybersecurity within the agreed environment. Standard Microsoft 365 administration is included; advanced requirements may need additional scope.
Technology planning, lifecycle guidance and regular business and technology reviews connect daily support to decisions about equipment, systems and spending. Your proposal should make clear what is managed, what needs a separate project and which licensing costs apply.
We serve Katy from our Houston office at 6711 N Sam Houston Pkwy W, Ste O, Houston, TX 77064. Existing clients’ remote employees and other U.S. locations can remain part of the same relationship. On-site arrangements are discussed for the locations involved.
The City of Katy describes its location across Harris, Waller and Fort Bend counties. For an office opening or move, confirm the property’s jurisdiction and requirements rather than relying on the area name alone.
The City’s business-opening guidance explains its occupancy process and recommends a preliminary walkthrough before signing a lease. Check which requirements apply to your property with the responsible authority and property manager.
For the technology side, bring these questions into the plan:
Those answers help connect the business schedule, building arrangements and IT work. Keep the people responsible for property approvals involved as the technology plan develops.
For active managed clients, ProIncident offers projects covering office moves, cabling, networks, Wi-Fi, conference rooms, cameras, access control and migrations. Responsibilities and dependencies are defined around the work required.
If your current provider is changing too, onboarding is a structured transition with documented milestones and clear responsibilities. Access, documentation and vendor handoffs belong in that plan. AI Adoption is also available through an ongoing relationship, when a useful business case makes it worth considering.
Our office is in Houston. Katy is part of the Greater Houston area we serve. We discuss site-specific support arrangements before setting expectations.
No. Fully Managed IT is an ongoing relationship for the existing business environment. The move checklist is here for businesses considering a change of location.
Building, landlord and authority approvals need clearly assigned owners. Discuss the requirements and responsibilities for your property; our technology work does not establish permission to occupy or alter a space.
Yes. Existing clients’ people and locations throughout the U.S. can be included. Describe the systems and on-site needs at each location when we define the scope.
If you want an ongoing relationship with a team that knows your business and stays accountable for its technology, let's talk.
Managed IT. Cybersecurity. AI Adoption. One accountable technology relationship.