Managed AI provides ongoing support, governance and improvement for up to 3 standard workflows. It gives your business an ongoing relationship with ProIncident around the AI work your people use.
Once a workflow becomes part of someone’s job, questions are no longer hypothetical. A result may need attention. A user may need guidance. A change in the business may affect how the workflow should behave.
Managed AI connects those needs to ongoing operational responsibility for the agreed workflows and tools. Your team has a relationship to bring the issue to, with the purpose of the work and its business use kept in view. That continuity matters when people need help understanding what has changed and what should happen next.
A workflow should remain connected to the reason it was introduced. Who uses it? What work does it support? Which result makes it useful? Those questions provide context for support and improvement decisions.
They also help distinguish a small adjustment from a new business requirement. A clearer instruction or minor change to an existing workflow is different from asking it to serve a new department or connect to another system. Understanding the business purpose makes it easier to discuss that difference and decide how the work should move forward.
Governance belongs alongside the people, information and decisions in the workflow. Consider who should use it, what information belongs in it and where someone needs to review the result before relying on it.
Managed AI includes governance and user guidance within the agreed ongoing scope. As use changes, those responsibilities remain part of the conversation. An employee’s helpful experiment can introduce a new source of information or a different audience for the output; changes like these deserve attention because they can alter the way the business uses the workflow.
Managed AI — $2,500+/month*
Ongoing support, governance and improvement cover up to 3 standard workflows. The engagement identifies the workflows and the responsibilities being managed, including support and minor improvements.
New systems, major workflows and substantial integrations are separately scoped. This gives additional ideas a clear route forward while keeping the recurring service understandable. When your team wants a change, the useful discussion is what the change needs to accomplish and how much of the existing workflow it affects.
*Software licenses, cloud usage, and other third-party charges are additional unless expressly included in your proposal.
Managed AI can be your recurring relationship with ProIncident even when another provider manages your IT. The engagement centers on the agreed AI workflows and operational responsibilities.
For clients who also use Fully Managed IT, AI adoption can sit alongside the wider technology relationship. Fully Managed IT remains ProIncident’s primary offer for Houston businesses with 10–150 users, with cybersecurity and baseline AI governance included. AI Adoption Review and AI Launch provide steps toward further AI use, while Managed AI supports that work once it becomes part of the business.
Managed AI covers up to 3 standard workflows. The engagement identifies which workflows fit the service and the support, governance and improvement responsibilities for them.
AI Launch takes one clearly defined use case from idea to working production use. Managed AI provides the ongoing support, governance, user guidance and improvement around agreed workflows.
New systems, major workflows and substantial integrations are separately scoped. Bring the business requirement into the conversation so the work and its relationship to the existing service are clear.
Yes. It can be an independent recurring relationship, centered on the agreed workflows and responsibilities.
Tell us which AI workflows people rely on, where they need help and what you want to improve. We can discuss the ongoing responsibility those workflows need.
Managed IT. Cybersecurity. AI Adoption. One accountable technology relationship.